Shipping policy
Nüks Nootropics currently ships orders within the United States only. We do not offer international shipping at this time.
PROCESSING TIME
Orders are typically processed within 3–5 business days, excluding weekends and holidays.
Processing times may be extended during high-volume periods, product launches, holidays, or unforeseen operational delays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
SHIPPING RATES AND OPTIONS
Shipping rates are calculated at checkout based on your selected shipping method and delivery address.
We may offer the following shipping options:
- Standard shipping
- Expedited shipping (faster delivery for an additional fee)
- Free shipping on qualifying orders above a stated threshold (if applicable)
Shipping options, thresholds, and pricing are subject to change at any time without notice.
DELIVERY TIME
Delivery times vary depending on the shipping method selected and your location.
Estimated delivery times are provided at checkout and are not guaranteed.
Delays may occur due to carrier issues, weather conditions, holidays, or other factors outside our control.
ORDER TRACKING
Once your order has shipped, you will receive a tracking number via email. Tracking updates are managed by the carrier and may take 24–48 hours to become active.
SHIPPING DELAYS
While we strive to fulfill and ship orders promptly, we are not responsible for delays caused by carriers or external factors beyond our control.
LOST, STOLEN, OR DAMAGED PACKAGES
Once an order has been marked as delivered by the carrier, Nüks Nootropics is not responsible for lost or stolen packages.
If your package arrives damaged or appears to be missing, please contact us within 7 days of delivery so we can assist you.
We may require photos or additional information to investigate claims.
ADDRESS ACCURACY
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.
CHANGES OR CANCELLATIONS
Because we begin processing orders quickly, we cannot guarantee changes or cancellations once an order has been placed.
If you need assistance, please contact us immediately at hannah@canonuks.com.
CONTACT INFORMATION
If you have any questions about shipping, please contact us:
Email: hannah@canonuks.com
Address: 11308 Angelina Rd, Louisville, KY, 40229, US